Privacy Policy

Overview

Kaneohe Insulation ("we," "us," or "our") operates the website kaneoheinsulation.com (the "Site"). This Privacy Policy explains what information we collect when you visit or use our Site, how we use it, and the choices you have. We are committed to handling your information responsibly.

If you have questions about this policy, contact us at quotes@kaneoheinsulation.com.

Information We Collect

Information You Provide Directly

When you fill out a contact or estimate request form on our Site, you may provide your name, email address, phone number, service address, and a description of your project. We only receive the information you choose to submit.

Information Collected Automatically

Like most websites, our Site automatically collects basic technical information when you visit. This includes your IP address, browser type, operating system, referring URL, pages viewed, and the time and date of your visit. This data is collected through standard server logs and analytics tools.

Cookies and Tracking Technologies

Our Site may use cookies - small text files stored on your device - to support analytics and improve site performance. You can instruct your browser to refuse cookies or alert you when cookies are being sent. If you disable cookies, some parts of the Site may not function properly.

We may use third-party analytics services such as Google Analytics. These services collect information about your use of the Site and report website trends to us without identifying individual visitors. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your estimate requests and questions
• To schedule on-site assessments and follow up on open estimates
• To communicate about your project by phone, email, or text
• To improve our Site and understand how visitors use it
• To comply with legal obligations

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

How We Share Your Information

We may share your information in the following limited circumstances:

• Service providers: We work with third-party vendors (such as form tools, email services, and analytics platforms) that help us operate our Site and business. These vendors are contractually required to keep your information confidential and may not use it for their own purposes.
• Legal requirements: We may disclose your information if required by law, court order, or government regulation.
• Business transfers: If we sell or transfer all or part of our business, your information may be transferred as part of that transaction. We will notify you before your information becomes subject to a different privacy policy.

Data Retention

We retain information submitted through contact forms for as long as necessary to fulfill the purpose for which it was collected - typically for the duration of a project inquiry and any follow-up period. Analytics data is retained according to the policies of the analytics service we use. You may request that we delete your information at any time by contacting us at quotes@kaneoheinsulation.com.

Your Rights and Choices

Depending on where you live, you may have rights regarding your personal information, including the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Opt out of marketing communications

To exercise any of these rights, contact us at quotes@kaneoheinsulation.com. We will respond within a reasonable time frame.

Children's Privacy

Our Site is not directed to children under 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us and we will delete it promptly.

Security

We use reasonable technical and organizational measures to protect the information you submit through our Site. However, no method of internet transmission or electronic storage is completely secure. We cannot guarantee absolute security, but we take our responsibility to protect your data seriously.

Links to Other Websites

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page. We encourage you to review this page periodically. Your continued use of the Site after any changes constitutes your acceptance of the updated policy.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us: